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Showing posts with the label Service

Things to Consider Before Buying a Web Hosting Service

People often ask me about factors that they should be taking into consideration before signing up for a web hosting service. Unfortunately, there is not one, simple answer. Instead, different types of requirements can be served with different types of services. You can start with narrowing down your own requirements. Don’t forget to make two distinct lists: ‘must-have requirements’ and ‘optional requirements’. Once you are aware of what you need out of a web hosting service, second step would be deciding your budget. This is probably the easiest step of all because you would know that already somewhere in the back of your head. There are heaps of hosting providers available in the market. Hence, we started our search with narrowing down what we are looking for. A simple Google search can return several services and it might be hard to choose from. But if you keep your list of requirements in front of you, it would be much easier. Here is what you can do to ...

Five Steps to Service Recovery - Complaint Recovery Process For Credit Unions

When member service goes wrong, think “damage control”. A good recovery process can turn angry, frustrated members into loyal ones. It can create more goodwill than if things had gone smoothly in the first place. On the other hand, the failure to resolve the problem results in the member spreading their dissatisfaction to many other people. Think about the last time you had a complaint that was not resolved. How many relatives, friends and co-workers did you tell? Studies have shown that for every 100 dissatisfied members, 4 will formally complain, 91 will tell 8-10 others, and 5 will tell 20 others. That turns into over 800 people receiving a negative view of the credit union! Five Steps to Service Recovery 1. Apologize. Start by telling the member, personally and sincerely, “I’m sorry.” Members don’t care whose fault the problem was – they want someone to champion their cause. So sincerely apologize on behalf of the credit union and take resp...

How to Find a Data Recovery Service That Works

How to find a data recovery service? I just typed this into the search engine using Google and Wa-la. Data recovery services are in inexhaustible supply. So now the question is, “Which company is right for you?” Are you a business looking for a data recovery system or an individual? A business will probably need a company to do it for them. However an individual may be able to recover their data with a simply software program. You must first try to discover what happened to cause the problem. Some recovery software sites offer a free service of finding the problem of the data loss and providing the information as to whether it can actually be recovered by their software. If the software can recover your data, the recovery software may be downloadable on to your computer. Some problems may be more complicated and may require a recovery technician. Some companies may or may not charge for this service, some companies may offer a free trial. If an individual can not fix the pro...

Small Business Branding - 5 Lessons On How Customer Service Communicates Beyond the Brand

Small business branding is simple when you remember one thing: it’s all about the customer’s experience. Here’s a true story from one of my professional speaking travel logs: It all started at the airport. The free shuttle van to the hotel arrived and a pleasant man with white hair and a huge smile stepped out and did something no shuttle driver has ever done. He shook my hand and introduced himself as Robert. In that moment I knew this ride was going to be different. Instead of selecting a seat in the back, as the only rider in the van I decided to ride “shotgun” – in the front seat next to Robert. For the next few minutes Robert kindly shared with me the recent history of the area, talked about his family and little grandchildren, and chatted with me about the weather. When I asked him to re-route to take me to a drug store to pick up an item I promised a friend, he didn’t hesitate. Then he quickly took me to my destination and carried my bag ...

In-Depth Corporation Centre Review: A Prominent Canadian Incorporation Service

The Corporation Centre not only offers Canadian businesses an online incorporation service, but also many business services and a ton of very useful information on their website. The chairman, Howard Greenspoon, and President, Lionel J. Perez both hold law degrees from Canadian law schools. At-A-Glance Features of the Corporation Centre Incorporation Service 1. Incorporation Jurisdictions With the Corporation Centre you can incorporate a Federal company and/or provincial companies in the following provinces/jurisdictions: Alberta British Columbia Manitoba New Brunswick Newfoundland Nova Scotia Ontario Prince Edward Island Quebec Saskatchewan Yukon Territory 2. Business Formation Services The Corporation Centre offers the following business services: Incorporations: Regular incorporations (Federal and Provincial), shelf corporations, non-profit entities, professional corporations, and a lot of very useful Canadian incorporation information. Business Formations and Registrations: sole pr...

Courier Service Business Price Lists - How to Develop a Price List Your Bank Account Can Live With

Developing a Price List for your Courier Business is more than critical, it should be ready before your business cards. So, when you are 1st getting into the market as a new business, what’s the plan? How much can I charge and still get the business? Is it enough to make a profit and can I grow the business on that profit margin or just survive? Let’s take a look at some ideas. Know your Market. You first need to take a look at the competition. What are their base prices for local deliveries and what do they charge per mile for a delivery? Do they have different pricing for Small Vehicles and Vans? (Trucks are a different pricing structure entirely) Do they charge for Attempts? Do they charge for Wait Time? Do they charge for weight and number of packages? What about additional stops on the same run? Are they including fuel surcharges, after hours surcharges, etc. to their bills and do they add a late fee to their past due invoices? Do some good detective work and get a copy...

Business Process Outsourcing - Essential Elements to Look For in Service Providers' Proposals

Distance, time zones, culture and language no longer limit where companies of any size have customers, suppliers or service providers in this age of seamless commerce between continents. One key to success – and survival – is finding a reliable, experienced business partner who performs essential back-office services at reduced cost but not reduced accuracy, speed or security. Global economic changes and technology advances make it vital for companies in a diverse array of industries to examine the benefits of transferring specific businesses processes to a responsive, knowledgeable provider who re-engineers and executes the functions according to each client’s standards at a guaranteed cost. As Business Process Outsourcing (BPO) partnerships become increasingly common, companies lose their competitive position unless they trim expenses by letting domestic or offshore specialists administer routine support functions. Motivations for Action BPO solutions let organiza...

Consultants and Service Professionals - Should You Put an Expiration Date on Your Proposals?

Professionals and consultants who write proposals might wonder if they should be a deadline on their proposals, or if they should make the proposal open-ended. I’d suggest you always put an expiration date on your proposals. Here are six reasons why you should. Six Good Reasons to Put an Expiration Date on Your Proposals 1. It creates a call to action and a sense of urgency. The prospect realizes she must act by a certain date or the offer will disappear or new terms could apply. 2. It gives you are reason to contact the client to move ahead with the project. You could call the prospect a week before the deadline and ask if she has questions about the proposal and remind her that the deadline is approaching. 3. It helps you plan your activity. If all your proposals were to be accepted during the same week, you might find that you have more work than you can handle. By adding a deadline, you’ll know which proposals are active and which are languishing. 4. It protects you in c...

Page Load Speed and the Web Hosting Service

Today, we want access to things we need without wasting time. The same goes for those who use the Internet on a regular basis. No one wants to wait for ages to see their favorite website on their computer or mobile phone screens. So, the loading speed of a website matters a lot. Blogs and websites that load in a jiffy do well no matter what device a person is using to browse them. Page load speed is also important with respect to seo . The speed of a site depends on a lot of factors. And web hosting is one of them. Let’s find out how web hosting effects the speed of a site or blog. Importance of good Website Hosting When you open a web page, you are trying to get access to some specific files or programs located on the web server. If that server is slow, the page you are trying to open up will take ages to load. The remote server has to perform three functions to complete the action, namely execution of the code, operating the database queries and providing the required files....

Qualities to Look for in an Internet Service Provider

If your Internet has ticked you off for the last time, you have no choice but to switch to a different provider. Now, this is a big decision to make because your choice of ISP can have a significant impact on your happiness whether you are a student, a businessperson, or a plain Internet user. You may have several options or may even be stuck with just a couple of ISPs depending on your location. Regardless, here are your most important considerations when comparing Internet service providers. Connection Types Knowing the different types of Internet connection is worthwhile because it gives you an idea what to expect from your ISP. Today, there are at least four common Internet connection types you can choose from: DSL, Cable, Satellite, and Fiber optics. Use Google Search to find out the definition for each and how each connection type works. Compare their pros and cons and find out which one will be able to meet your needs best. Download and Upload speed speed is what determines the...