Your Speech Patterns Affect Sales Performance
Speech Patterns Affect Sales Eastern accents, like those spoken by New Yorkers, are normally a very fast rate of speech. Southern drawl, like those spoken by people from the South, is a much slower rate of speech. And, when you speak with the Midwesterner, the speech pattern is totally different. How do these different accents, speech patterns, and speech rates affect sales and telemarketing efforts? There is a lot of evidence that speech rate and accents affect sales. For years, consultant have tried to analyze how accents and speech rate impact both face to face sales and tele-consulting sales. There is nothing conclusive, but leading sales authorities all agree that accents and speech rates do affect sales performance. Many companies like to hire people with radio voices, hoping that the voice quality will impact sales performance. Many companies do speech test when hiring individuals who will have constant interaction with other people. The “theatrical” voice does appear...